Talk Talk-Landline problem!?

if you have checked your phone in the test socket, and still nothing, call them back, tell them. don't worry as everything is pointing to an external problem you will not have to pay. just because talk talk have had no other complaints in your area, just means either no one has reported one or they have no other customers close by. it will be a bt openreach engineer that comes out as they look after the external network.